How to use Hstock
Simple step-by-step guide. Tap a tab below for your role — pick what you need and skip the rest.
I want to buy
How to top up your wallet, find products, and complete a purchase.
I want to sell
How to list products, upload stock, manage orders, and withdraw earnings.
Get notifications
Connect your Telegram so you don't miss orders, messages, or disputes.
Common questions
Refunds, delivery times, withdrawal delays, dispute resolution.
The 3-minute orientation
If you're brand new, just read these three things and you'll know enough to start.
Hstock works on a wallet system
You don't pay with card every time. You top up your balance once, then buy as many products as you want from that balance. Top-up methods: USDT, BTC, Binance Pay, Cryptomus, and others.
Open top-upTwo kinds of delivery: auto and manual
Auto = the seller pre-uploaded stock; you get it instantly after paying. Manual = the seller delivers it themselves within their stated time (usually a few hours). Both kinds show clearly on the product page before you buy.
If something is wrong, open a dispute
Every order has a window where you can open a dispute. Admin reviews it and decides — you don't lose your money if the product is genuinely bad. Just don't open frivolous disputes; the system tracks repeat abuse.
1. Create your account
Free, takes about 30 seconds.
Click Sign up in the top corner
Enter a username, email, and password. You'll receive a verification step.
Pick Buyer as your role
You can become a seller later from your profile if you decide to sell too.
2. Top up your wallet
You need balance before you can buy. This trips up most new users.
Pick a payment method
Crypto payments (USDT, BTC, Binance Pay, Cryptomus) are usually the fastest. Each method shows the deposit address or auto-payment flow.
For manual methods: upload payment screenshot
If you paid manually (not through automated crypto), upload a screenshot showing the transaction. Admin will verify and credit your balance — usually within minutes.
Wait for credit
Auto-payments credit instantly. Manual top-ups need admin review (a few minutes to an hour during peak). You can see the status under Top-up history on the same page.
3. Find what you want
Browse the catalog
Click Catalog in the navbar to see all categories — Instagram, Gmail, Facebook, Software, Gift cards, etc.
Or search directly
Type what you want in the search bar at the top. You can search products or stores.
Read the product page carefully
Before buying, check:
- Delivery type — auto (instant) or manual (within stated time)
- Stock available — for auto delivery, only what's listed in stock is real inventory
- Seller rating — older sellers with many reviews are usually safer
- Description — what exactly you're getting (age of account, country, additional info, etc.)
4. Buy the product
Click Buy now
Pick the quantity, confirm, and the price gets deducted from your wallet balance.
For auto delivery — receive instantly
Your order is created and you can download the data right away from My Orders.
For manual delivery — wait for the seller
The seller has the time window stated on the product page to deliver. You'll be notified (in-app + Telegram if connected) when they deliver.
5. Open a dispute (if needed)
Only for actual problems — wrong product, dead account, fake data, etc.
Go to My Orders
Find the problematic order and click Open Dispute. There's a time window after delivery during which you can dispute — usually 24 hours for auto-delivery products.
Explain clearly + add proof
Describe what went wrong, then attach a screenshot if you can (e.g., "login failed" screen, "account banned" notice). The more proof, the faster the resolution.
Chat with the seller
The dispute opens a chat between you, the seller, and admin. The seller may offer a replacement, partial refund, or escalate to admin review.
Admin decides if it can't be resolved between you
Admin reviews the evidence and rules. You'll be refunded (or partial-refunded) if the dispute is valid, with the funds returning to your wallet balance.
6. Leave a review
After a completed order, you can leave a review. Helps other buyers and rewards good sellers.
Go to your completed orders
Click Leave a review next to the order. Rate the experience and write a short comment.
1. Become a seller
Open your profile
Go to Profile in the navbar, then click Become a Seller.
Choose a store name
This is your public brand. It can't be changed easily later — pick something good.
Submit identity documents (if asked)
For high-value sellers, admin may require identity verification before allowing withdrawals. Submit documents in the Documents section of your profile.
2. Create your first product listing
Open Seller Dashboard → My Products → Add Product
Fill in:
- Title & description — exactly what the buyer will get
- Category — pick the right one (Instagram, Gmail, etc.)
- Price per unit
- Delivery type:
- Auto — you pre-upload accounts/data, buyers get instantly
- Manual — you deliver after each order (within a time you specify)
- Image — clear, related image. Helps it sell.
Submit for admin approval
Products are reviewed before going live. Usually approved within a few hours during business hours.
3. Upload stock (for auto-delivery)
Open the product → Upload Accounts
Each account becomes one "unit" of stock that auto-delivers to the next buyer.
Pick your format and separator
Tell the system how your accounts are formatted. Example:
:email|password|2faemail:password:2faPaste the accounts — one per line
Each line is one account/unit. The system deduplicates within your store (so the same account isn't sold twice) and across all stores (so you can't sell something another seller already uploaded).
4. Handle incoming orders
Auto-delivery products: nothing to do
Buyers get their data instantly. You're paid immediately into your seller balance (minus platform commission).
Manual products: deliver within your stated time
Go to Seller Dashboard → Orders, open the order, message the buyer if needed, and click Deliver with the data. The 24-hour clock starts when you deliver — buyer can dispute during that window.
5. Handle disputes from buyers
Reply fast — within minutes if possible
When a buyer disputes, you'll be notified. The faster you respond, the more likely the dispute resolves without admin escalation.
Offer a replacement or partial refund
From the dispute chat, you can directly:
- Send replacement — another unit from your stock
- Refund — partial or full, sent back to buyer's wallet
- Escalate to admin — if you genuinely believe the buyer is lying
Be honest — admin sees everything
Refusing valid refunds = strikes against your store rating. Repeat dispute losses can lead to suspension.
6. Withdraw your earnings
Open Seller Dashboard → Withdrawals
You'll see two balances:
- Available — can be withdrawn now
- Locked — orders within the 24h dispute window or active disputes; unlocks automatically
Choose payment method + address
USDT (TRC20 / BEP20), Binance Pay, Payeer, Perfect Money. Enter the address carefully — sending to a wrong address can't be reversed.
Wait for admin approval
Withdrawals are processed manually by admin — usually within hours. Status shows on the same page.
7. (Optional) Promote your store
If you want more visibility:
- Store badges — paid badges that show on your store (Trusted Seller, Top Seller, etc.)
- Post promotion — boost a specific product to the top of its category
- Homepage positioning — apply via admin if you're consistently a top seller
All of this is in Seller Dashboard → Promotions.
Connect Telegram for notifications
Strongly recommended. You'll get instant alerts for orders, messages, disputes, and admin announcements without having to keep the website open.
Go to your Profile
Click your username in the top-right corner → Profile. Find the Telegram section.
Copy the connection code
You'll see a button like Connect Telegram. Click it and a unique code appears (something like HSTOCK-1234).
Open the bot on Telegram
Open Telegram and search for @hstocknotification_bot (or use the link shown next to the code). Click Start.
Send the code to the bot
Just paste the code (HSTOCK-1234) into the chat. The bot replies "Connected ✅" — that's it.
/disconnect to the bot.
Frequently asked questions
Tap a question to see the answer.